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Appointment Reminder Service

Appointment Reminder Service




As the official partner of
Talksoft, we now provide an automated appointment and payment reminder service using an integrated telephone, email, and text message communication. Talksoft services are priced based on call volume and pricing scales down as reminder volume increases.  With Talksoft's versatile web-based platform, there is no computer hardware to purchase and no long-term subscription contracts.   Customers are billed on a monthly basis and the monthly subscription includes full service-customer support, maintenance and upgrades.  There are no termination fees or term contracts. In many cases, it is desirable to speak different information to the recipient depending on the type, provider or location of the appointment.  Our base service includes up to 5 message variations per customer account at no added cost and you pay only a one time charge for additional variations if needed. A free trial is available so call us today at 314-400-7727. If you would like a quote, please click here.

The following services are available using Talksoft's innovative integrated telephone, email and text message communication.  All of Talksoft's services revolve around ways that enable you to communicate more effectively with customers or patients by any combination of phone, text or email.  All services are set up in less than an hour and can be turned on and off at will with no term contracts to sign.

RemindMe
RemindMe personalizes customer service or patient care and brings them in and eliminates drain on staff resources. The more fulfilled appointments, the more profitability!
  • Increase the bottom line of your medical, dental, chiropractic, spa, salon or any other business
  • Free up your staff and phone lines
  • Choose any combination of phone, email or text reminders
  • Enjoy full control over how messages look, sound, and are delivered
  • No setup fee and a free trial to get you started without delay
  • Integrates with the scheduling system you are currently using
BillReminder
BillReminder contacts customers or patients who have open balalnces.
  • Integrates with your existing billing system
  • Calls patients in your accounts receivable buckets each month with just the right message customized for your business or practice
  • Begin with a call for clients in your 30-to-60-day bucket as a subtle reminder, encouraging them to call you to arrange payment. Strengthen your message to those in your 60-to-90-day bucket. Toughen the message for those over 90 days due.
  • This monthly process of launching calls takes but a few minutes and can call hundreds.
Braodcast
Broadcast enables you to reach out to your customers by sending messages recorded in your voice to as many people as you wish.
  • Increase customer loyalty by providing service reminders
  • Send a message costs less than half the cost a postage stamp
  • Fast and easy business or practice cancellation messages
Recall
Recall brings back customers or patients you haven't seen in a while.
  • Prompts customers or patients to return to your business or practice
  • Voice messages cost less than half the cost of a stamp and are more effective than postcards or letters
  • Follows a regular schedule, ensuring that contacts are not forgotten.
  • Messages can be in your own voice and can be changed at any time
  • Integrates seamlessly with your software scheduling system's internal recall functions
Outreach
Outreach communicates with customers or patients that have specific needs in a way that adapats to your unique messaging requirements.
  • Communicate with patients who have different disease states
  • Preventative care messages that warn patients of recommended health screenings
  • Set up calling patterns to address complex calling needs for any type of business
  • Assure that your medical practice qualifies for Meaningful Use Incentives

LabPhone
Efficiently communicate lab results to patients.

  • Communicate lab results quickly and easily with patients
  • Maintain confidentiality standards
  • Reporting screens allow staff to quickly view who has received and reviewed their lab results

Talksoft's service offerings have one common theme - to enable businesses to more efficiently communicate with their customers in an affordable way. Talksoft's suite of services scale to businesses of any size, from a small, part-time doctor's office to larger institutions.

Talksoft automated appointment and payment reminders — using telephone, email, text messaging, and voice broadcast — can improve your customer relationships, build retention, improve office efficiency, and reduce operating expenses.

Call us today at (314) 400-7727 or email at info@iolyoly.com to find out more about how we can help you get the improved customer relationships and retention you need and the reduced expenses you want.

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